United Way 2-1-1 is a free, confidential, 24-hour information and referral service giving you access to resources in your community. You can get information by dialing 2-1-1 or by searching the resource database below!
For people in need of services, from emergency shelter to a food pantry visit to utility or rent assistance, simply dialing 2-1-1 (like 9-1-1 for emergencies) from almost any phone (including cell phones!) in the Kansas City metropolitan area will connect you to a specialist at the United Way’s call center who will guide you to the nearest available resources. The same database the specialists use can also be searched by anyone through http://uwgkc.bowmansystems.com/ (be sure to use ZIP code filtering; the database includes resources as far away from Kansas City as St. Louis!).
The system also offers users (typically case workers or other agency staff or volunteers performing multiple searches on behalf of clients) the ability to create a profile, save resource groups for your most frequent referrals, view recent activity, and more. Start here to create a profile.
2-1-1 is a critical service in our community; big thanks to the United Way staff and leadership for all their work in making it even better with this release!