Tag Archives: Emergency assistance

Letters of Support for MO Utilicare

Join MAAC in sending a letter of support for MO Utilicare to Gov. Nixon

MO Utilicare is similar to federal LIHEAP funding, but originates at the state level.  MO discontinued Utilicare several years ago due to budget problems, but may now be willing to consider it again.  You can read more about Utilicare on the LIHEAP website here:


The Committee to Keep Missourians Warm (CKMW) is driving a letter campaign to Gov. Nixon to get his support.  Below is the letter produced by the committee and attached is the letter sent on behalf of MAAC.  MAAC would like to encourage other individuals and agencies to write letters of support to Gov. Nixon as soon as possible. You can send your letters to:

Office of Governor Jay Nixon, Att:  John Watson, Chief of Staff, P.O. Box 720, Jefferson City, MO 65102


Address, City, State  Zip

RE:  Utilicare Funding

To Whom It Man Concern:

Again this year there is a shortfall in LIHEAP funding.   LIHEAP stands for Low Income Home Energy Assistance Program, funded by the federal government.

The need is far greater than ever before.  Individuals that have never sought help are now in the trenches just trying to provide for their families and to survive.  The largest growing sector requesting assistance—-our State’s Veterans

Thousands of Missourians are struggling to pay their utility bills.   Need in Missouri has continued to grow while funding has diminished dramatically.

  • Over the past seven years, LIHEAP funding for Missouri has been reduced from $107 million in 2007 to a projected $64 million in fiscal 2014.
  • In 2007, 124,000 households received assistance and approximately 145,000 in 2013.

We are serving more needy families with less while the need per home is increasing.   A troubling trend for the growing number of those in need.

We are asking Governor Nixon and the Legislature of Missouri to appropriate $10 million for Utilicare to assist those facing hardship.  Missouri’s Utilicare is a stop-gap for the elderly, disabled and income qualified Missourians to assist them with their winter utility bills.

We’d appreciate your support to fund the Utilicare program thru a supplemental appropriation.

All Missourians deserve the right to be warm in the winter.

We hope you will consider our plea.

Thank you,

Your name & Agency


MAAC’s letter of support for Utilicare:

Utilicare 1-3-2014 MAAC Ltrhd

A New Kind of Food Pantry: Social Supermarkets

With massive cuts to SNAP and food pantries struggling to meet the rising demand of their services, it’s time to think outside the box in how to approach and solve the problem and food insecurity. And that’s exactly what’s happening in Europe.


These Social Supermarkets are pretty cool, at least to me, for many reasons.

First, they take perfectly edible food that would have otherwise been thrown away and redistribute it to those who are hungry and willing to eat the asymmetrical apple. Landfills aren’t filled with food, but bellies are.

Secondly, it’s not a hand out. Patrons “buy” the food on the sliding scale. This creates a sense of pride for those individual served as they are not receiving charity. They are a customers and the pride that comes with that can be priceless.

Third, the money generated by these stores is capital for them! The money in turn is used for case management, cooking classes, etc and furthers the non-profits mission.

I’m really excited for the model of “food-pantry” and hope it becomes as widespread in the US and it is in Europe. What do you think? Do you like this model? Do you know of agencies in the states that use it? How do you feel this model could address food deserts?

A Community-Wide Data-Sharing Holiday

As holiday assistance is underway for many of the social service agencies here in Kansas City, we are reminded of the benefits of community-wide data-sharing offered by MAACLink. 

Christmas Lady

Since MAACLink KC is a shared database, every agency that uses the system is able to see and work with the same information that other agencies in the community are using. This is extremely beneficial especially when agencies are working with limited resources and looking to do the most they can with what they have.  In Kansas City many of the agencies that provide holiday assistance enter those services into MAACLink KC.  Once a client goes to an agency and signs up for holiday assistance, that agency will generally enter it as a service in MAACLink KC.  If that same client goes to another agency the second agency will be able to see the holiday assistance that was provided at the first agency.  The second agency can then use this information to decide whether or not they want to provide additional holiday assistance to that client.

At MAAC we call this method “preventing duplication of services,” and it is one of the great benefits of community-wide data-sharing.  Since MAACLink is a shared database, the entire social service community can see the assistance being provided to each client by any number of other social service providers.  This is helpful not only when qualifying a client for holiday assistance but also in providing more well-rounded case management and other forms of financial assistance that may have restrictions on how often agencies can assist any given household.

If you think your community might be interested in exploring how MAACLink could help you better serve those in need please contact us.  We would love to come and meet with the social service agencies in your area and see how MAACLink can work for you!

If you are in the Kansas City area and looking for Christmas assistance please visit United Way of Greater Kansas City to find your local social service agency.


The MAACLink Generated Standard Intake Form

The MAACLink generated Standard Intake Form is a report that a user can pull for a single day of service for the client after a service has been entered.  This form can be helpful for the client to be able to review the information entered that day and then sign off on the release on the bottom (this release is specific to managed funds and does not fulfill the requirements of the Client Consent and Release of Information form).  Some agencies use this form to pass along to their accounting or finance department so that they can issue the appropriate payment.  In addition this form is helpful to have in the client’s file for easy reference and provides the documentation necessary for audits.

Step by Step Guide to pulling a Standard Intake Form:

sif link

Once the data entry is complete for the client, this form can be pulled by clicking on Standard Intake Form on the left-hand navigation.

From there you simply follow three steps:

sif steps

Step 1 – Select the date of service you would like the Standard Intake Form to display.

Step 2 – Check the box if you would like the case notes entered for that day of service.

Step 3 – Click Ok.

final sif

From there, the Standard Intake Form will display.

Its important to note that your pop-up blocker must be disabled in order for the form to show up on your screen.

This form will include the client’s information, household members, the clients services received on that specific date, the most recent financial assessment and, if selected, case notes from that specific date.  It will also include an Application Certification which may be helpful when using managed funds.

If you right-click on the screen at this point you will have the option to print this document.

Having a printed copy of the MAACLink generated Standard Intake Form can be helpful to have in the client’s file.  It also can be used to complete the approval process for payment at your agency. However you choose to use the MAACLink generated Standard Intake Form at your agency please bear in mind you must abide by the privacy guidelines for MAACLink.  If you have questions about MAAClink privacy guidelines please contact us.

If you are interested in obtaining a copy of a blank Standard Intake Form used to complete an intake before the data is entered into MAACLink please see the section on MAACLink Forms.

Picking Social Service Software

So you’re not required to use HMIS, but you’re interested in using a social service software. Here’s what you need to know about MAACLink:

MAACLink is so much more than an HMIS

MAACLink offers 4 additional modules: Fund Management, Shelter Management, Emergency Assistance and Strength Based Case Management.

MAACLink is competitively priced

As a non-profit agency ourselves, we arere uniquely positioned to offer low-cost technology solutions for your agency. We offer sliding scale pricing and, depending on where you are located, your MAACLink cost could be fully or partially covered by grants.

Community Wide Data Sharing

MAACLink works on the premise that communities work better when they work together. If your community is already online with MAACLink then you will be able to see other agency’s data. With this your community can work together to address the greatest need, prevent duplicate services and ensure that limited resources are used wisely.

You have a choice when it comes to picking a system for your social service agency to use. For more information or to set up a demo contact us today.