MAAC’s Mission

Strengthening the Social Service Community through Information Systems, Training, and Advocacy

Welcome to MAACLink!

Information Systems

MAACLink is a Homeless Management Information System (HMIS) and social service software suite developed and maintained by the Mid America Assistance Coalition. The system contains vital information regarding services provided to individuals throughout the communities MAAC serves. Access to this information helps service agencies manage limited resources more efficiently by:

  • Minimizing duplication of services
  • Capturing information about unmet community needs
  • Identifying households that could benefit from more comprehensive case management or support services


MAAC provides Strengths Based Case Management training – a best practice in working with homeless populations – for caseworkers. This takes an approach of looking at and building on clients’ strengths.  Each year, MAAC also hosts an Annual Training Conference in Kansas City, designed to provide continuing education and information to over 200 service providers and agencies.


MAAC is involved in advocacy efforts for homeless and low-income people and families, including utility assistance and homeless services. The MAAC Fund Management Program distributes more than $600,000 in privately donated utility assistance each year.

Do You Share Your Password?

If you do, you’re not alone.  According to Intercede, an identity security software company:

While 52% of respondents stated that security was a top priority when choosing a mobile device, 51% are putting their personal data at risk by sharing usernames and passwords with friends, family and colleagues.

Sharing usernames and passwords poses many risks: identity theft, fraud, and in the case of MAACLink, breaches of client confidentiality and our User Agreement, potentially resulting in loss of access to MAACLink.

I don’t know anyone who loves memorizing multiple passwords comprised of random letters and numbers, but the alternatives are far worse.

Most of us can benefit from some – but not all! – of the advice in this top search result for “tips for remembering passwords.”  I like the recommendations to use a short phrase (such as “MayTheForceBeWithYou67!”), connect the first letters of a sentence (“MTFBWY67!,” using the previous phrase), and combining a phrase with vowel elimination (“MThFrcBWth67!”) or randomly placed substitutions (“M4yTheForc3BeW!thYou67!”)

I’m skeptical of the article’s ideas that involve using personally identifiable information such as your name, zip code, meaningful dates, or current dates, all of which are predictable using publicly available information.

Have I convinced you to update your accounts – especially your MAACLink account! – with stronger passwords that you won’t share with anyone, ever?

True Blue Kansas City

Kansas City is electric (blue) right now

It seems that right now a lot of other people around the country are figuring out what we’ve known for a while… Kansas City is the best! Even the mayor’s writing open letters about it. And our symphony is in on the action. Everywhere you turn, there we are loving our city and the Kansas City Royals. It’s pretty awesome.

blue kc royals blue kc MLB: ALCS-Baltimore Orioles at Kansas City Royals royals paul rudd royals slugger

While we’re cheering on our boys in the blue in the World Series, we’re reminded of all of the things that make KC the great place that it is. Here’s to a little continued civic pride even after Hosmer and Moose are done hitting home runs for the season (and after we win that Commissioner’s Trophy!)…  and to extending this spirit further into doing great things for our community.

2014 HMIS Data Standards Implemented in MAACLink KC

We are excited to announce that as of October 1st, the 2014 HUD HMIS Data Standards have been implemented in MAACLink.  You can read about the process of implementation in Megan’s blog HUD publishes new HMIS Data Standards Manual and HMIS Data Dictionary.  Overall, the implementation of the 2014 HMIS Data Standards has been a great success.  We know  change is never easy, but hopefully these changes will help us to continue improving our methods of addressing homelessness in our communities.

One of the biggest changes for agencies is collecting new and additional information on computer meetingtheir clients.  To assist in collecting this information we have created a revised assessment form that can be used by agencies that have programs funded by HUD, SSVF, ESG, and PATH.  You can check out the new form on our MAACLink Forms page where you will find the PDF of the New 2014 HMIS Intake Form .

HUD has also provided some helpful tools related to the new 2014 HUD Data Standards on their website as well.  If you are a HUD-funded agency you may want to check out the section on HMIS Data Standards Updates – What Does October 1st Really Mean.   You can find also find additional training tools and resources at the HUD Exchange under the section for HMIS guides and tools.

We know change can be difficult for everyone.  Remember that the MAAC staff are available as a resource for you!  If you, or anyone at your agency, has questions about these changes we are happy to help you.  As always, MAACLink KC tech support is free and unlimited so don’t hesitate to contact any one of the MAAC Staff with your questions.

A Great Turnout at MAAC’s 29th Annual Training Conference

MAAC’s 29th Annual Training Conference, Champions for Change, was held on September 23, 2014 and had a great turnout with approximately 150 services providers in attendance!  We enjoyed a great time of networking and learning.  We also enjoyed getting to see our fellow colleagues show off their thrift store styles in the Annual Fashion Show.  Thank you to everyone who participated and we hope to see you again next year!Annual Conference Logo 2014

Thank you also to the businesses that donated items for the gift baskets including:

The Culinary Center of Kansas City

Glow Imagery

Indigo Wild

Fiorella’s Jack Stack Barbecue

Nature’s Own Health Food Market

Paul Mesner Puppets

The Roasterie

SPIN Neapolitan Pizza

Kansas City T-Bones

Union Station

Velvet Creme Popcorn

Kansas City Chiefs 

Local Food Waste Solutions

One theme I keep returning to on this blog is food insecurity in the US and the millions of tons of food that goes to waste every year. Basically 7.5 pounds of food per day gets tossed for every hungry American. I’ve already highlighted a few agencies that are taking new and innovative steps toward saving that food to feed the hungry and today I’m happy to add a local agency to that list.

The Society of St. Andrew has taken a page from the history books and has implemented gleaning throughout the area, and around the nation. Gleaning is the practice of collecting the fallen, forgotten or unwanted produce in the field, produce that is perfectly good but, for whatever reason, was left unharvested by the farmer. In biblical times gleaners were the poor themselves; today in KC The Society sends out crews of regular folk, volunteers mostly, to harvest the unwanted bounty that would otherwise rot in the field. The gleaned harvest is then distributed to multiple agencies that serve the poor.

For more information or to sign up to glean yourself visit:


Here’s a great video interview with director Lisa Ousley about the work SoSA does locally.

What local food waste solutions have you tried?